Hotrob
Rob
Hi all,
I'm after advise/help from anyone. My email account was hacked & Microsoft (I think) have suspended my account.
To re establish my account I have to receive a security code sent to another email address as mine is suspended. I then have to enter this code & supply info re old emails sent, name, age & passwords used with this account.
The password I'm supplying I'm not sure of as I had to change it a while back but all other details are correct including security code.
After submitting my request I continually get back a message saying "You have not satisfied our team that you are the person connected to this account. Please try again supplying the correct info".
This has been going on for nearly two weeks & I'm getting nowhere.
Any ideas or suggestions?
Rob.
I'm after advise/help from anyone. My email account was hacked & Microsoft (I think) have suspended my account.
To re establish my account I have to receive a security code sent to another email address as mine is suspended. I then have to enter this code & supply info re old emails sent, name, age & passwords used with this account.
The password I'm supplying I'm not sure of as I had to change it a while back but all other details are correct including security code.
After submitting my request I continually get back a message saying "You have not satisfied our team that you are the person connected to this account. Please try again supplying the correct info".
This has been going on for nearly two weeks & I'm getting nowhere.
Any ideas or suggestions?
Rob.