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Gold Prospecting
Metal Detecting for Gold
SDC2300 And Coiltek 14 x 9 Finds Thread (First Day First Gold)
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<blockquote data-quote="CJR" data-source="post: 488682" data-attributes="member: 15103"><p>I took the new 11" SDC coil back today and had the old coil re-installed on the SDC. When discussing the next step I said that I no longer needed the coil and I was happy to sell it second-hand, seeing that I had used it for roughly 30 hours over 10 days and hadn't taken it back the next day. </p><p></p><p>In a pleasing turn of events, I was offered a refund.</p><p></p><p>In a not so pleasing turn of events, apparently the policy is that they only refund the wholesale price, i.e. the price that the outlet shop pays for the product. This turned out to be 67% of the total cost of the coil and the conversion kit.</p><p></p><p>On the basis that I had been determined to persevere with the coil until I was convinced that it wasn't what I wanted, I accepted, although I doubt that this approach to refunds would be legal under consumer law. I am sure that if someone had the time and energy to take them to task, then Consumer Affairs or VCAT would probably have something to say.</p><p></p><p>Anyway, good luck to anyone in a similar situation!</p></blockquote><p></p>
[QUOTE="CJR, post: 488682, member: 15103"] I took the new 11" SDC coil back today and had the old coil re-installed on the SDC. When discussing the next step I said that I no longer needed the coil and I was happy to sell it second-hand, seeing that I had used it for roughly 30 hours over 10 days and hadn't taken it back the next day. In a pleasing turn of events, I was offered a refund. In a not so pleasing turn of events, apparently the policy is that they only refund the wholesale price, i.e. the price that the outlet shop pays for the product. This turned out to be 67% of the total cost of the coil and the conversion kit. On the basis that I had been determined to persevere with the coil until I was convinced that it wasn't what I wanted, I accepted, although I doubt that this approach to refunds would be legal under consumer law. I am sure that if someone had the time and energy to take them to task, then Consumer Affairs or VCAT would probably have something to say. Anyway, good luck to anyone in a similar situation! [/QUOTE]
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Gold Prospecting
Metal Detecting for Gold
SDC2300 And Coiltek 14 x 9 Finds Thread (First Day First Gold)
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