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Metal Detectors
Minelab
Minelab Excalibur series tips, settings, questions
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<blockquote data-quote="Goldtarget" data-source="post: 145648" data-attributes="member: 2152"><p>Great story. Two things shine through.... Firstly you sound like a reasonable guy who had a genuine complaint and handled it in a calm and concise manner. Secondly once the right person within the process got a hold of the information they appear to have done what they could to make things right even after the process initially turned pear shape.</p><p></p><p>That right there is a good news story. To be fair and not bashing minelab they should have made good and I'm glad they did. The fact they went over and above is the point that really matters. Just fixing up an initial mistake just doesn't cut it. I hope you are back finding bigger and better treasures in no time. Thumbs up minelab.</p></blockquote><p></p>
[QUOTE="Goldtarget, post: 145648, member: 2152"] Great story. Two things shine through.... Firstly you sound like a reasonable guy who had a genuine complaint and handled it in a calm and concise manner. Secondly once the right person within the process got a hold of the information they appear to have done what they could to make things right even after the process initially turned pear shape. That right there is a good news story. To be fair and not bashing minelab they should have made good and I'm glad they did. The fact they went over and above is the point that really matters. Just fixing up an initial mistake just doesn't cut it. I hope you are back finding bigger and better treasures in no time. Thumbs up minelab. [/QUOTE]
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Metal Detectors
Minelab
Minelab Excalibur series tips, settings, questions
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