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Metal Detectors
Minelab
Minelab Excalibur series tips, settings, questions
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<blockquote data-quote="Robert Le Mal" data-source="post: 137219" data-attributes="member: 2546"><p>ok machine is going back to Minelab after a long chat with service manager & both technicians. </p><p></p><p>They're paying for the cost of return.</p><p>I will be without the machine for a while but I'll just have to suck that up.</p><p></p><p>I think Minelab genuinely want the customer (being me) to be happy with their work. They copped my polite frustration and listened (I appreciate that).</p><p>My main concern is that if they cannot replicate the problem then how can the Excal be fixed?</p><p>Won't know anything until technicians get the machine back.</p><p></p><p>I am being optimistic, we'll see if that's well placed or not.</p><p></p><p>Just wish my CTX was dive capable....</p></blockquote><p></p>
[QUOTE="Robert Le Mal, post: 137219, member: 2546"] ok machine is going back to Minelab after a long chat with service manager & both technicians. They're paying for the cost of return. I will be without the machine for a while but I'll just have to suck that up. I think Minelab genuinely want the customer (being me) to be happy with their work. They copped my polite frustration and listened (I appreciate that). My main concern is that if they cannot replicate the problem then how can the Excal be fixed? Won't know anything until technicians get the machine back. I am being optimistic, we'll see if that's well placed or not. Just wish my CTX was dive capable.... [/QUOTE]
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Metal Detectors
Minelab
Minelab Excalibur series tips, settings, questions
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