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Metal Detectors
Minelab
Minelab detector service and customer service
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<blockquote data-quote="mbasko" data-source="post: 363911" data-attributes="member: 4485"><p>Hi Jim - my comment re: "Really pays to ring first before sending in now" was in general for everyone/anyone needing repairs now that may read this thread - not saying you didn't or should have. </p><p>What they told you is pretty stock when sending a machine in & I am surprised they didn't at least look at it. Would have thought that the 4000 would be serviceable for quite awhile yet based on how long others were. </p><p>Minelab, for reasons of own - patent privacy issues maybe??, have really only had the one recognised service centre in Australia. No doubt they could lesson their workload by having approved agents especially for older machines. They have approved repair agents overseas but last time I checked their serviceability timeframes were even shorter than here. Frustrating for those in places like the USA who used to have to ship older machines to Adelaide too.</p><p>Hopefully Ismael gets it sorted for you. :Y: </p><p>On another note if she's been a faithful old gold grabber for ya it might be time for an upgrade - she might be telling ya something :lol:</p></blockquote><p></p>
[QUOTE="mbasko, post: 363911, member: 4485"] Hi Jim - my comment re: "Really pays to ring first before sending in now" was in general for everyone/anyone needing repairs now that may read this thread - not saying you didn't or should have. What they told you is pretty stock when sending a machine in & I am surprised they didn't at least look at it. Would have thought that the 4000 would be serviceable for quite awhile yet based on how long others were. Minelab, for reasons of own - patent privacy issues maybe??, have really only had the one recognised service centre in Australia. No doubt they could lesson their workload by having approved agents especially for older machines. They have approved repair agents overseas but last time I checked their serviceability timeframes were even shorter than here. Frustrating for those in places like the USA who used to have to ship older machines to Adelaide too. Hopefully Ismael gets it sorted for you. :Y: On another note if she's been a faithful old gold grabber for ya it might be time for an upgrade - she might be telling ya something :lol: [/QUOTE]
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Metal Detectors
Minelab
Minelab detector service and customer service
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