You are not logged in.

  • Register to access all forum features  

#1

deepblue
Member
Joined: 08 November 2013
Posts: 462
Member
27 May 2021 06:54 pm

I just received my GPX6000 back from Minelab they did a very good job on the repairs and a quick turn around. The problem wasn't there originally but came over time. Every now and then a bump of the coil would cause the GPX6000 to turn off or shut down with an error message coil error.
Then after a while turning on the machine would reset it and it would be ok for sometime it the next bump. Thinking that it was the coil it was changed out for the 14" DD from the 11" Mono. Didn't make any difference to which coil was being used. The Battery was checked and maintained a full charge. I did notice a one point when the Display was gently tapped the machine shutdown with the coil error message displayed.
Kept on trying all different options to get the GPX6000 working continuously but to no joy.
Took the GPX6000 back to where I purchased it and they arranged for a warranty repair, turns out it was a loose or badly fitting connection between the boards. I had heard of this problem before guess it just lucky to get one.
Took it out today for a test on I'm very impressed with the repair and machine it runs perfect scored 8 pieces in an hour 1 piece was in a rock over 6" down no visible gold to see but found it when I crushed it.
Thanks again to Minelab service for a great job. clap
cheers db

16 users like this post: BigWave, grubstake, Jaros, Northeast, Rockhunter62, goody2shoes, Sandta, bushbasher90, Windar, Booney, ProspectorPete, Solid Luck, diggit, numpty, maldongold, PeterInSa

#2

Jaros
Moderator
From: S.E.Qld., QLD
Joined: 11 August 2013
Posts: 15,252
Moderator
27 May 2021 07:19 pm

That's great news for you and the very professional service supplied by Minelab. perfect


F1A4M2, Exterra 705 Gold, Ace 250, Goldrat 8" Dreammat River Sluice.

#3

Solid Luck
Member
From: Werribee, VIC
Joined: 14 March 2015
Posts: 2,336
Member
27 May 2021 07:33 pm

Jaros wrote:

That's great news for you and the very professional service supplied by Minelab. perfect

It would be more professional if they supplied more gear to the sellers.


"Courage and Patience"
My Mothers Daily Chant

#4

BigWave
Member
From: Melbourne
Joined: 19 January 2016
Posts: 4,675
Member
27 May 2021 07:39 pm

At least with every fault reported to ML, their manufacturer will put more effort/testing in their build, or the design will be modified; resulting in less faults in the future.

Last edited by BigWave (27 May 2021 07:40 pm)


GPX-4500, GPX-6000 & Direction Finding Daughter

8 users like this post: goody2shoes, Sandta, hermann, Booney, Nuggetbuster, ProspectorPete, mbasko, numpty

#5

gef12
Member
Joined: 12 July 2013
Posts: 119
Member
01 June 2021 03:30 pm

seems like a lack of QC at the factory IMHTO

1 user likes this post: mbasko

#6

Bonacini
Member
From: Golden triangle, VIC
Joined: 06 February 2015
Posts: 186
Member
01 June 2021 08:58 pm

Yeah I feel like this cable that joins the 2 boards needs to be like 20mm longer so when putting it together it does not try pull out of the board


Couple sluices, ML pin pointer, various prospecting gear.
Nox 800.

#7

mbasko
Member
From: Central West NSW
Joined: 27 January 2015
Posts: 5,341
Member
02 June 2021 08:51 pm

Bonacini wrote:

Yeah I feel like this cable that joins the 2 boards needs to be like 20mm longer so when putting it together it does not try pull out of the board

It's not the cable length & the boards don't move around putting strain on it or pulling it out.
It's the first GPX to have 2 x boards inside & fitting the cable is a new process.
The issue is around the cable connectors for the boards not being clipped on properly which is a QC issue or even new production process issue. Would have been hard to identify straight after assembly as any detectors checked would likely have operated ok with the cable connections working loose in transport or initial use/s.
It shouldn't be an issue on batches after the first one & might be one of the reasons for release delays (while they check machines that have been assembled & sent for sale)?


Everything we use comes from mining or farming.

4 users like this post: Bonacini, grubstake, robmoto, AngerManagement

#8

Detrack
Member
Joined: 23 November 2014
Posts: 206
Member
08 June 2021 08:29 pm

So just how many faults has the GPX-6000 has had to date ?

skull

#9

Teemore
Member
From: West of the Yarra, east of SA,
Joined: 18 September 2013
Posts: 1,812
Member
08 June 2021 09:16 pm

Detrack wrote:

So just how many faults has the GPX-6000 has had to date ?

skull

Don't seem to be too many issues to date ...... a couple of faulty coils and one wiring issue (that I'm aware of anyway).

May be an idea to have a post dealing with known issues and how they've manifested themselves as a service so that when a few more of us end up getting our units we don't waste time wondering ... is this the noise the coil should be making?, is it touch sensitive (but shouldn't be)?, should it be resetting giving me an error message?

Nothing worse than wondering if it's me (or you) or a machine fault .... have been plenty of instances in the past where people (including me) have persisted only to find there's a fault with the coil/machine ..... who knows how many nuggets we've let live.


If you don't stand for something ..... You'll fall for anything !!
To be old and wise you must first be young and foolish.

4 users like this post: grubstake, diggit, ProspectorPete, bushbasher90

#10

Jennifer
Member
Joined: 05 December 2014
Posts: 64
Member
14 September 2021 12:47 pm

Add me to the list, fresh off the charger full battery, nice and tight coil cable and battery, brand new GPX 6000, took it out for the first time today, massive noise on top of the threshold, like there was a 60 cycle hum, had to have the volume maxed, sensitivity was fine but audio was terrible, good at boot up but then 10 minutes in got nasty and the machine rebooted 5 times inside of one hour, had to repair etc.. tried with cable only, still rebooted, audio was a bit better but still a double threshold, one the real one, one that sounds like electrical noise, probably cus I have to have the volume cranked, will try some different wired headphones and see if that helps.

Jen hmm

Last edited by Jennifer (14 September 2021 12:49 pm)

#11

Jennifer
Member
Joined: 05 December 2014
Posts: 64
Member
16 September 2021 09:51 am

Re my post above (#10), resolved... Debbie with Minelab USA and Doc from Doc's Detecting Supply (https://docsdetecting.com/) stepped and I had a brand new detector in my hands within 4 business hours.... WOW!!!!!!!!! Ya can't beat that!!! Minelab/Doc.. you win again, customer for life...

PS: That's including the 3 hour drive there and back to Doc's store.. Had I been in the same city I'm sure that number would have been even less. smile

Jen heart

Last edited by Jennifer (16 September 2021 10:07 am)

5 users like this post: Jaros, Ded Driver, numpty, limpalot, Detectist

#12

Teemore
Member
From: West of the Yarra, east of SA,
Joined: 18 September 2013
Posts: 1,812
Member
16 September 2021 11:08 am

Jennifer wrote:

Re my post above (#10), resolved... Debbie with Minelab USA and Doc from Doc's Detecting Supply (https://docsdetecting.com/) stepped and I had a brand new detector in my hands within 4 business hours.... WOW!!!!!!!!! Ya can't beat that!!! Minelab/Doc.. you win again, customer for life...

PS: That's including the 3 hour drive there and back to Doc's store.. Had I been in the same city I'm sure that number would have been even less. smile

Jen heart

Wow, sounds like that one had a serious meltdown, very glad it was resolved, no-one can complain about Minelab service getting things rectified (but I'll always complain about the price of their product).

Bought an ex Demo unit .... just have to wait till lockdown is over to get to use it ... roll on November!!!
At least it's been used and being a demo union would hope Minelab checks them out pretty well before making them available.

Thanks for posting your experience.


If you don't stand for something ..... You'll fall for anything !!
To be old and wise you must first be young and foolish.

1 user likes this post: Jennifer

Top