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#1

General_Hawkins
Member
Joined: 26 October 2018
Posts: 11
Member
28 November 2019 09:53 am

Hello Guys,

my introduction thread -> smile /forum/viewtopic.php?id=28310

As I am still in preparations for the long planned trip I was trying to register for Tengraph several times now (different mail accounts) but I neither recived an activation mail nor an error.

Do you guys know if someone is even able to register from overseas for Tengraph at all? Overwise if have to contact their support.

Thanks as always!
Oli

Last edited by General_Hawkins (28 November 2019 10:08 am)

#2

General_Hawkins
Member
Joined: 26 October 2018
Posts: 11
Member
28 November 2019 10:50 am

To specify my question, I recieve this message after trying to register:

Thank you for registering with the Department of Mines, Industry Regulation and Safety.

A confirmation has now been sent to the email address you supplied. Please follow the instructions in the email to
confirm your registration. If you do not confirm your registration within 14 days, your registration will be cancelled.

But I never recieve the mentioned confirmation mail. Not in junk, not blocked / blacklisted.
cry

#3

Rockhunter62
Member
From: Roaming, WA
Joined: 03 May 2016
Posts: 2,330
Member
28 November 2019 12:13 pm

It might have been an error in your e-mail address. Try again I suppose.

Cheers

Doug


Forest Gump once said "life is like a detector going beep, you don't know what it is till you dig it up"

#4

Ded Driver
Member
From: West of the Border, WA
Joined: 27 May 2018
Posts: 2,164
Member
28 November 2019 12:23 pm

Email them
IT.Servicedesk@dmirs.wa.gov.au

DED


APLA member, GPX4000, modded SD2100, XTerra705, GM1000, Whites MXT Pro, Nokta Pointer, sP01 Enhancer, Garmin GPSMAP 64S, kti PLB, a map, all sorts of coils & a cupla buckets full of hope & enthusiasm

#5

General_Hawkins
Member
Joined: 26 October 2018
Posts: 11
Member
28 November 2019 12:52 pm

@Rockhunter62: No. tried it several times now over the past months. Even tried different mail providers - I simply don't get this confirmation mail to complete my registration.

@Ded Driver: Yeah, I wrote them now after I tried to register again. Will let you know if there are any news.

Thank you guys.
Oli

3 users like this post: nucopia, Rockhunter62, Ded Driver

#6

General_Hawkins
Member
Joined: 26 October 2018
Posts: 11
Member
29 November 2019 03:44 am

Aaaaaaaalright, found the error and told the IT Support.

The registration form can't handle letters like "Ä,Ö,Ü" ... instead you have to write "Ae, Oe, Ue". Funny thing is, it generates no visible error for the user neutral
Maybe this is helpul for others.

Best,
Oli

#7

jethro
Member
From: North East , VIC
Joined: 06 September 2013
Posts: 575
Member
29 November 2019 08:45 pm

General_Hawkins wrote:

Aaaaaaaalright, found the error and told the IT Support.

The registration form can't handle letters like "Ä,Ö,Ü" ... instead you have to write "Ae, Oe, Ue". Funny thing is, it generates no visible error for the user neutral
Maybe this is helpul for others.

Best,
Oli

what langauge uses those symbols? is it french or greek.

#8

General_Hawkins
Member
Joined: 26 October 2018
Posts: 11
Member
29 November 2019 09:00 pm

In my Case german. But if you have it in your name, it doesn't matter at all smile

But for your interest tongue :

- Germany
- Sweden
- Estland
- Finland
- Hungary
- Iceland
- Denmark
- Turkey
- Austria


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